One of the most painful parts of managing & responding to customer security reviews is the time and effort it takes to communicate internally about where customers are in the process. Sales, security, and legal teams all play a part in responding to customer security questionnaires, and it’s not always clear who the initial request goes to (to kick off the security review), who is responsible for responding to the customer, and where the customer ultimately is in the process of getting their questions answered.

Conveyor is a Trust Platform built specifically to help sales and security teams at high-growth SaaS companies simplify the process of building trust with customers and prospects, spending less time responding to questionnaires and shortening sales cycles by a full week or more.

Introducing:  ConveyorBot Slack Integration

With the announcement of ConveyorBot, our integration with Slack workspaces, we’re helping customers further simplify and streamline the process of getting customers access to the security information they need.

What’s included in the new release?

There are two primary use cases for this new functionality: 

1. Get a real-time feed on customer/prospect interaction in your Room 

  • No more wondering “Has the prospect signed the NDA? Did they get a copy of the SOC 2 Type II report?” and other questions related to the status / stage of a security review. Now InfoSec & Sales teams can see information on customer engagement within your Room, instantly & effortlessly.
See real-time activity summaries for your prospect and customer accounts.

2. Approve or deny Rooms access requests directly within Slack

  • Getting customers and prospects immediate, self-serve access to the security information they need is a game-changer when it comes to speeding up customer security reviews. Now you don’t even need to log in to Conveyor to approve requests. Get alerted to new requests, communicate with your team, and approve requests all from Slack. 
Instantly approve (or deny) access requests directly within Slack, minimizing any delays in the security review process.

Why is this important?

Conveyor is on a mission to change the way security reviews are done. Our platform is built to help both customers and vendors spend less time on manual, repetitive tasks and waiting on other teams (internal or external) to respond to requests. 

With the new Slack integration, we’re helping security teams deliver instant response to their customers and prospects, improving the experience on both sides of the security review process.

How do I get started?

The Slack integration is available with our Growth Plan. If you’re already a user of Conveyor, reach out to your customer support representative for more information. If you haven’t used Conveyor yet, get started for free here and we’ll reach out within 24 hours to get you started.