What is your highest priority right now?
We'll use this information to tailor your initial product experience. You can always explore additional choices later.
*when bought annually
A connection is an organization you build and share trust with using Conveyor. If you invite a company to your Room and they accept, or if they request access and you grant it that’s a connection; if multiple people from that company have access to your Room it counts as 1 total connection.
Conveyor will only charge for connections you are exchanging meaningful information with on a regular basis. An active connection is a customer account who accesses and interacts with the content in your Room. Customers who you’ve granted access to but who do not interact with the content in your Room do not count as a connection
For customers on an annual subscription, we measure active connections on a quarterly basis. We will compare your actual number of active connections with the included usage you purchased as part of your annual subscription.
Any unused active connections from a quarterly period will automatically be rolled over to the next quarterly period. Unused active connections can be rolled over to the subsequent quarterly period one time only.
You can add more connections within Conveyor simply by inviting customers to your Room. You can add more active connections to your subscription at any time by minimum increments of 5 active connections. We will calculate the prorated cost for these new connections for the remainder of the term and bill at the end of the month for any new active connections added.
Please contact us to update your plan from Free to Paid.
Conveyor charges based on the number of active connections you purchased. If your number of active connections goes above your included usage in a given quarterly period, you will be charged for Flex Usage at $120 per active connection on a quarterly basis.
As long as users from your churned customers do not interact with content in your Room, they will not count against your number of active connections. You can also simply revoke their access to your Room to ensure they no longer have access to content from your Room.
To remove a connection, you simply need to remove access to your Room from all users of the same organization.
Yes, please contact us.
We currently have a beta API that's only available to paying customers with an approved use case. Reach out to your customer success manager with what you'd like to use the API for to see if you qualify.