It's the end of the quarter, your business is about to hit another growth record. The deals are flying fast and furiously. Your security team is doing everything you can to respond to incoming security questions from sales in real time, but it's not enough. Your GRC team is “slowing down sales” but at the same time you have an obligation to take the time to do customer security reviews the right way. This is the reality for most, but what if it was different?
What if instead of manually grinding through questionnaires you started in Claude? You type "Show me all questionnaires that are due in the next 7 days, grouped by status, and any that are still in 'started' that haven't moved to review yet." A report is generated instantly.
Instead of pinging you, what if a sales rep could share an urgent questionnaire with Conveyor’s AI agent directly in Slack?. Ten minutes later, the questionnaire is done, every answer is sourced, and the two tricky questions have already been routed to the subject matter experts for review.
In this world, nobody filed a ticket. Nobody waited on anybody. No one even opened Conveyor. This is the reality that our most advanced customers are creating. And we’re determined to make this easy for you to do too.
New updates to Conveyor have made this something you can turn on today.
- The AI connector: A new Conveyor MCP Server that connects to your AI assistants
- The API: Major recent improvement like exporting finished questionnaires through the API
- Integrations: Touchless security reviews have been achieved with more big updates coming to Slack soon
What this means for GRC teams working on Trust
Software has quietly stopped being something you click through and work on all day. Now, Agents update the CRM, pull the analytics, draft the contract, and send it out for signature, all without a single app window opening. You say what you need. It happens.
The Conveyor app isn't going anywhere. It's still where your team builds the knowledge base, sets guardrails and access controls on sensitive topics, and makes the calls that need a person. That work has to happen somewhere, and it should stay rigorous.
Underneath the app are two layers that matter more than any single interface:
- A knowledge layer, what's actually true right now, your certifications, your controls, your approved answers, that constantly improves upon itself to stay current.
- And an expert layer, your team's judgment applied to that knowledge, deciding what gets answered automatically, what gets flagged for a person, who owns the call when a topic is sensitive enough to matter.
Customer Trust teams remain the expert, now their knowledge and judgement is available everywhere. The same knowledge and the same expert oversight can show up inside Salesforce, inside Claude, inside Slack, or inside the Conveyor app, and it behaves the same way no matter which one someone happens to be using that day.
Tying it all together is the same enterprise security and control that you expect from the Conveyor app:
- Enterprise-grade permissions carry through on every connection.
- Each person's existing roles and access levels apply, and the AI agent only ever sees what that user is cleared to see or edit.
- Plus, audit logs give full visibility into where AI requests are coming from.
New: Put customer trust inside your AI assistants with the Conveyor AI Connector
The Conveyor AI Connector (MCP) is now live for all Conveyor customers. Whether you are in an LLM like Claude or a tool-specific AI assistant like Atlassian’s Rovo, or even an internal solution, getting connected is simple. Add Conveyor as a custom connector with OAuth. That’s it! Any AI tool that supports MCP can now read and act on your Conveyor data. Check out our documentation for more information.
Here’s just a taste of what you can do with our AI Connector:
- Sales self-serve, securely. Reps answer security questions on their own, pulling only from approved knowledge, with your existing permissions intact.
- In-depth analytics, instantly. Ask for reports in plain language and combine Conveyor data with tools like Salesforce, no dashboard required.
- Run customer trust, anywhere. Knowledge base owners run scheduled checks to catch stale answers and push fixes on the spot.
In fact, Carta's trust team already runs this way.
"Our sales team lives in Claude, and Conveyor's Connector for Claude makes sure they get trusted answers and completed questionnaires where they work," says Callie Dedinsky, Senior GRC Analyst at Carta. "We love that sales can self-serve securely so we don't have to step in for every security question."
Learn more about connecting and using Conveyor with your AI tools. Prompt library included!
The app is still where it starts. It's just not where it ends.
Your team still does its best work inside Conveyor, building the knowledge base, setting the standard, making the calls only an expert should make. This shift doesn't change that. It's how that same standard of excellence reaches a rep in Salesforce, a buyer's agent in Claude, or a teammate in Slack, without anyone having to change the way they work in order to get there.
Want to see Conveyor’s AI Connector in action?
Join our upcoming webinar on Thursday, August 13, 2026 at 2pm ET: “How to AI-ify your customer trust program with the Conveyor AI Connector”
