A high-functioning Trust Center shields your security team. It transforms manual, high-touch workflows into a scalable self-service model, empowering Sales to clear security hurdles on their own. For high-growth companies selling to the Enterprise, this is a must have, a survival requirement. You can’t handle the volume of complex requests and high standards with a small team alone.

However, most Trust Centers actually undermine their own efficiency. They devolve into "info dumps". They become too big, too complex, and not helpful. They force your customers to sift through endless documents to find answers. While a Trust Center might handle a single, simple question, enterprise buyers have nuanced needs and lengthy questionnaires. Instead of digging through your portal for hours, they take the path of least resistance: they bypass the portal entirely and demand a manual response or a call. This leaves your team trapped in the same cycle of repetitive follow-ups for information that was "available" the whole time.

It shouldn’t be this way, and if you have Conveyor, it doesn’t have to be.

Conveyor Trust Centers now feature the Trust Center Agent which isConveyorAI embedded into your Trust Center. Users no longer have to poke around to find what they are looking for - they just ask Conveyor. They get quick, accurate answers and documents. Everything is cited, tracked, and generated solely from your security documents and Trust Center content. 

But what about bulk questions or if they just have an entire standard questionnaire they need answered? Still have to email that over and set up a “quick call” with the security team right? Not anymore! Your customer can now upload a security questionnaire in whatever format they chose and receive a draft of all matched responses with cited sources and reference links to your Trust Center. Try it out on our Conveyor Trust center. 

Introducing the Conveyor Trust Center Agent, now with Security Questionnaire support 

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Conveyor’s Trust Center Agent is fully integrated, conversational, and scales your human touch by delivering a “VIP” level experience to every customer without requiring a live rep. Because every answer includes citations, buyers can see exactly where information comes from, building confidence and trust.

We’re seeing the Agent transform how end users engage with our customer’s Trust Centers. Unsurprisingly, people like having the ability to use a conversational interface to answer their questions. They trust the Agent because it uses logic to understand and unpack their questions, then secure cited retrieval to answer it quickly. No more hunting for the information, even if it’s not that buried. 

And now it can take on bigger projects. Why ask your questions one at a time when you can just upload a full questionnaire document and have Conveyor get to work? You’ve already done the hard work of building out a great Trust Center, it’s time to put it to work with a little help from AI. 

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Build a Trust Center your users will love

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You’ve got to scale your team’s work, but you don’t have to settle for a poor user experience as a result. The Trust Center Agent transforms your Trust Center into an engaging experience. Sales will feel more confident sending people there, you’ll maintain complete accuracy, and end users will get what they are looking for faster without having to follow up with you 

The Trust Center Agent is included in the cost of the Conveyor Trust Center and is only getting better. 

Ready to start? Learn more about Conveyor’s trust center software or spin one up in minutes for free here. Add your NDA, documents, FAQs, and more using our easy drag and drop editor and get started building Customer Trust today.

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